Announcement

Collapse

Information Needed

See more
See less

Authorization Required after entering Attendee info

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Authorization Required after entering Attendee info

    Hello,

    I followed the post-install instructions explicitly and believe I did everything correctly, however after entering the Attendee information on p. 3 (CnP_PaaS_EVT__EventRegistration_3) I get an error message instead of the payment page (CnP_PaaS_EVT__EventRegistration_5). I have enabled all of these visual force pages and set all the permissions levels as instructed.

    It says Authorization Required. Please advise.

    Thanks,
    Deborah

  • #2
    Deborah,

    Can you please grant us access following the instructions in this link:http://forums.clickandpledge.com/showthread.php?t=1065

    I will also be working on this thread with the same access: http://forums.clickandpledge.com/showthread.php?t=1321
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Access Provided

      Hi Brady,

      I provided the access requested for 1 week. Please let me know if you need anything else.

      Thanks,
      Deborah

      Comment


      • #4
        Deborah,

        I was able to get through the event with no issues. However the issue with the text displaying is still there and I will send this to my programmer. In the mean time you can move it up to the Title section.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thanks Brady. It does seem to be working now and I've moved the text up to the title section. Is there any way you can look into my FaaS thread/ticket (http://forums.clickandpledge.com/showthread.php?t=1325)?? I really need to get it resolved ASAP. Thank you!!

          Comment


          • #6
            Same exact problem

            I'm having this exact same problem. I have granted login access. Any help would be appreciated. http://world-affairs.force.com/events

            Originally posted by bfcdeborah View Post
            Hello,

            I followed the post-install instructions explicitly and believe I did everything correctly, however after entering the Attendee information on p. 3 (CnP_PaaS_EVT__EventRegistration_3) I get an error message instead of the payment page (CnP_PaaS_EVT__EventRegistration_5). I have enabled all of these visual force pages and set all the permissions levels as instructed.

            It says Authorization Required. Please advise.

            Thanks,
            Deborah

            Comment


            • #7
              Good Day @Deborah,

              We reviewed your instance and noticed that you have missed some post installation steps. However, we have set those permissions for you. Please check and let us know if we can be of any further assistance.

              Thanks,
              Support Team.
              Thanks,
              Support Team | Click & Pledge
              ………………………………………………………………………………………………………………

              FREE and PREMIER SUPPORT: Learn More at http://www.clickandpledge.com/support/
              OFFICE HOURS: Want your questions answered in a live webinar session? Join us any weekday from 3:30-4:30 EDT. https://www3.gotomeeting.com/register/551105206

              Comment

              Working...
              X