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Setting up a free event

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    jasonleming
    Senior Member

  • jasonleming
    replied
    I too am having issues with this as well. 1 registration level, set to $0. Still showing payment options. Am I missing something?
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  • CnP.Support
    C&P Support

  • CnP.Support
    replied
    Charlaine,

    The button text is up to you and you may customize it any way you want.

    Each layout page has a field for Button Text. Call it whatever you want but the person has to click it to register so you may want to call it: Click & Register

    Let us know if we can be of more help.

    Leave a comment:

  • Charlaine
    Junior Member

  • Charlaine
    replied
    It still seems a little confusing as the button on the bottom of the payment page still says process payment?

    Leave a comment:

  • CnP.Support
    C&P Support

  • CnP.Support
    replied
    Select anything you want since it makes no difference.

    Free event will NOT show any payment option.

    Please note that at times people have levels that are not free and levels that are free, e.g. Students attend for free. So the system is not making any assumptions.

    An event is setup with payment methods and levels have price associated with them. If the total basket at checkout is $0 then no payment method will be offered.

    Hope that helps. It is simpler than you think.

    Leave a comment:

  • Charlaine
    Junior Member

  • Charlaine
    replied
    So in the event - Select Payment Options - what do you choose?

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  • CnP.Support
    C&P Support

  • CnP.Support
    replied
    Charlaine,

    Free event is an event that its price for the level is $0.

    At the time of checkout if the balance in the basket is $0 then no payment method will be shown.

    Please let me know if this answers your question.

    Leave a comment:

  • Charlaine
    Junior Member

  • Charlaine
    started a topic Setting up a free event

    Setting up a free event

    Are there instructions on how to set up a free event. The system requires you to choose a payment method? If you choose Custom payment and say Free event it still takes you to a process payment button?

    Charlaine
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