Salesforce Donor Management

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Topics	Statistics	Last Post
Closed, Sticky: Donor Management Release Notes by CnP.Support Started by CnP.Support, 01-09-2017, 01:38 PM	0 responses 1,985 views 0 likes	Last Post by CnP.Support 01-09-2017, 01:38 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-16-2014, 04:34 PM	0 responses 591 views 0 likes	Last Post by CnP.Support 02-16-2014, 04:34 PM
Salesforce not reporting transaction fee opportunity on one particular transaction by kuhlemann Started by kuhlemann, 12-03-2019, 04:54 PM	7 responses 48 views 0 likes	Last Post by CnP.Support.AM 12-10-2019, 04:03 AM
Donor didn't go through; card flagged as fraud by CradlestoCrayonsAdmin Started by CradlestoCrayonsAdmin, 12-06-2019, 05:06 PM	3 responses 27 views 0 likes	Last Post by CnP.Support.AM 12-10-2019, 01:40 AM
Test Donation didn't post by ctugwell Started by ctugwell, 12-06-2019, 02:27 PM	1 response 20 views 0 likes	Last Post by CnP.Support.AM 12-09-2019, 01:45 AM
Credit card transactions declined - do not honor by mjokiman Started by mjokiman, 05-17-2017, 02:19 PM	6 responses 867 views 0 likes	Last Post by CnP.Support.AM 12-06-2019, 08:42 AM
Donation not posting by ctugwell Started by ctugwell, 12-05-2019, 08:46 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 12-06-2019, 08:41 AM
Salesforce Campaign on Payment Form not passing through by [email protected] Started by [email protected], 12-04-2019, 10:47 AM	2 responses 21 views 0 likes	Last Post by [email protected] 12-06-2019, 07:26 AM
C&P AutoResponder not sending Emails by Timothy Marcovecchio Started by Timothy Marcovecchio, 12-02-2019, 03:51 PM	3 responses 37 views 0 likes	Last Post by CnP.Support.AM 12-05-2019, 07:10 AM
Post Installation Support by ctugwell Started by ctugwell, 12-04-2019, 06:25 PM	1 response 12 views 0 likes	Last Post by CnP.Support.AM 12-05-2019, 03:07 AM
C&P Broadcaster Mass Mailchimp Email to Solicit Donations from Non-donor Contacts by [email protected] Started by [email protected], 12-04-2019, 01:58 PM	0 responses 19 views 0 likes	Last Post by [email protected] 12-04-2019, 01:58 PM
No Re-Process button after updating Card info on Recurring ID by Bill Sundahl Started by Bill Sundahl, 12-02-2019, 03:15 PM	1 response 46 views 0 likes	Last Post by CnP.LiveSupport.AB 12-03-2019, 04:11 PM
Help! How do I set the C&P Class and General Ledger by DPetr Started by DPetr, 01-15-2015, 11:02 AM	6 responses 584 views 0 likes	Last Post by Monique 12-02-2019, 03:40 PM
Error processing temporary contacts. by jcastillo Started by jcastillo, 01-18-2019, 02:47 PM	7 responses 87 views 0 likes	Last Post by CnP.Support.AM 11-26-2019, 04:02 AM
How to switch the C&P connected user by met info Started by met info, 11-22-2019, 03:36 PM	1 response 23 views 0 likes	Last Post by CnP.Support 11-22-2019, 03:43 PM
Custom questions not passing to Salesforce by [email protected] Started by [email protected], 10-26-2019, 07:21 PM	9 responses 80 views 0 likes	Last Post by [email protected] 11-21-2019, 02:57 PM
Temporary Contacts not Showing in Salesforce after Processing by [email protected] Started by [email protected], 11-11-2019, 11:35 AM	10 responses 75 views 0 likes	Last Post by CnP.Support.AM 11-21-2019, 02:14 AM
Can't find receipt element/merge field to include in patron receipt by nclasupport Started by nclasupport, 10-17-2019, 02:20 PM	4 responses 63 views 0 likes	Last Post by CnP.Support.AM 11-21-2019, 01:50 AM
Recurring Transfer Issue by Bill Sundahl Started by Bill Sundahl, 11-18-2019, 03:22 PM	1 response 21 views 0 likes	Last Post by CnP.Support.AM 11-19-2019, 03:24 AM
Converting to ProPay by mjokiman Started by mjokiman, 04-01-2019, 04:17 PM	3 responses 35 views 0 likes	Last Post by CnP.Support 11-18-2019, 12:58 PM
Can't update recurring donation credit card info in Salesforce by [email protected] Started by [email protected], 08-06-2019, 11:10 AM	15 responses 85 views 0 likes	Last Post by CnP.Support.AM 11-18-2019, 02:25 AM
Donation incompletely posting to SF? by Kofo Started by Kofo, 11-13-2019, 06:26 PM	4 responses 40 views 0 likes	Last Post by CnP.Support.AM 11-18-2019, 02:00 AM
High number of temporary contacts by girlsempowermentnetwork Started by girlsempowermentnetwork, 11-01-2019, 07:54 PM	7 responses 50 views 0 likes	Last Post by girlsempowermentnetwork 11-15-2019, 12:19 PM
Credit card declined by mjokiman Started by mjokiman, 11-12-2019, 07:30 PM	7 responses 63 views 0 likes	Last Post by CnP.Support 11-15-2019, 11:17 AM
Autoresponder by mjokiman Started by mjokiman, 11-08-2019, 11:36 PM	4 responses 43 views 0 likes	Last Post by CnP.Support.AM 11-12-2019, 02:15 AM
Virtual Terminal creating new products by [email protected] Started by [email protected], 11-08-2019, 11:54 AM	4 responses 35 views 0 likes	Last Post by [email protected] 11-11-2019, 02:14 PM
Campaigns not syncing from C&P to Salesforce by erogers Started by erogers, 11-05-2019, 10:41 AM	5 responses 62 views 0 likes	Last Post by CnP.Support.AM 11-07-2019, 02:14 AM
Additional fees by ctugwell Started by ctugwell, 11-03-2017, 12:53 AM	14 responses 284 views 0 likes	Last Post by CnP.LiveSupport.AB 11-04-2019, 09:00 AM
Custom questions not appearing in receipt RELIABLY by briegull Started by briegull, 10-30-2019, 12:06 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 10-31-2019, 02:32 AM
Cannot Post Transaction to Salesforce by mgallogly Started by mgallogly, 10-24-2019, 10:39 AM	4 responses 45 views 0 likes	Last Post by CnP.Support.AM 10-29-2019, 03:46 AM
Error When Processing Temporary Contacts by [email protected] Started by [email protected], 10-18-2019, 02:03 PM	4 responses 41 views 0 likes	Last Post by [email protected] 10-24-2019, 02:35 PM
C&P Settings Custom Mapping Visualforce Error by abenes Started by abenes, 10-22-2019, 12:36 PM	5 responses 58 views 0 likes	Last Post by abenes 10-24-2019, 01:52 PM
Donations not posting to SF HELP HELP HELP by briegull Started by briegull, 10-16-2019, 05:59 PM	2 responses 31 views 0 likes	Last Post by CnP.Support.AM 10-17-2019, 06:36 AM
Error when trying to merge contact in temporary contacts by jkwok Started by jkwok, 10-16-2019, 04:42 PM	1 response 21 views 0 likes	Last Post by CnP.Support.AM 10-17-2019, 02:37 AM
Error on Custom Mapping Page. by [email protected] Started by [email protected], 10-15-2019, 06:41 PM	2 responses 32 views 0 likes	Last Post by [email protected] 10-16-2019, 06:18 PM
User getting error in C&P Alias screen by jkwok Started by jkwok, 10-10-2019, 01:09 PM	3 responses 48 views 0 likes	Last Post by CnP.Support.AM 10-15-2019, 06:33 AM
Declined Credit card Invalid field format by mjokiman Started by mjokiman, 10-10-2019, 03:22 PM	3 responses 35 views 0 likes	Last Post by CnP.Support.AM 10-14-2019, 04:01 AM
Donation not posted in Salesforce, through Virtual Terminal by mjokiman Started by mjokiman, 09-23-2019, 05:23 PM	18 responses 134 views 0 likes	Last Post by mjokiman 10-02-2019, 04:40 PM
Request additional field in Salesforce by dstephens Started by dstephens, 09-26-2019, 02:30 PM	2 responses 48 views 0 likes	Last Post by dstephens 09-30-2019, 09:57 AM
Cancelled credit card continues to get charged by [email protected] Started by [email protected], 09-25-2019, 06:37 PM	3 responses 36 views 0 likes	Last Post by CnP.Support.AM 09-30-2019, 05:05 AM
Validation Rule Preventing Temporary Contact Conversion? by jkwok Started by jkwok, 09-26-2019, 04:26 PM	3 responses 34 views 0 likes	Last Post by CnP.Support.AM 09-30-2019, 04:43 AM
SKU is not updating the Record Type by [email protected] Started by [email protected], 09-22-2019, 02:37 PM	9 responses 46 views 0 likes	Last Post by [email protected] 09-26-2019, 08:17 PM
Invoice Button on Opportunity? by [email protected] Started by [email protected], 09-24-2019, 03:41 PM	2 responses 25 views 0 likes	Last Post by [email protected] 09-26-2019, 08:17 PM
Invoices and Opportunities Relationships? by [email protected] Started by [email protected], 09-24-2019, 07:29 PM	2 responses 22 views 0 likes	Last Post by [email protected] 09-25-2019, 02:12 PM
Error when trying to view Contact Alias record by jkwok Started by jkwok, 09-23-2019, 11:45 PM	1 response 18 views 0 likes	Last Post by CnP.Support.AM 09-24-2019, 09:24 AM
Apex Error by [email protected] Started by [email protected], 09-19-2019, 03:03 PM	3 responses 41 views 0 likes	Last Post by CnP.Support.AM 09-23-2019, 04:47 AM
Custom questions not mapping to Salesforce by lfranzetta Started by lfranzetta, 09-16-2019, 05:46 PM	6 responses 45 views 0 likes	Last Post by CnP.Support.AM 09-23-2019, 02:15 AM
Wrong date populating on Event Start Date by gorgefriends Started by gorgefriends, 08-28-2019, 04:40 PM	9 responses 61 views 0 likes	Last Post by CnP.Support.AM 09-18-2019, 03:28 AM
Create new recurring transaction by DavidMillar Started by DavidMillar, 09-09-2019, 10:44 AM	2 responses 26 views 0 likes	Last Post by DavidMillar 09-17-2019, 10:01 AM
Moving to Another Salesforce Instance by LSandI360I Started by LSandI360I, 08-21-2019, 08:57 AM	9 responses 91 views 0 likes	Last Post by CnP.LiveSupport.AB 09-16-2019, 10:36 AM
URL Tracking in Widgets? by jackdunn Started by jackdunn, 06-13-2019, 02:54 PM	6 responses 60 views 0 likes	Last Post by jackdunn 09-11-2019, 03:57 PM
Live Transaction Shows as "Test" in C&P Connect & Salesforce by [email protected] Started by [email protected], 09-04-2019, 12:33 PM	3 responses 21 views 0 likes	Last Post by CnP.Support.AM 09-11-2019, 03:01 AM

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