Salesforce Donor Management

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Closed, Sticky: Donor Management (PaaS) Release Notes by CnP.Support Started by CnP.Support, 01-09-2017, 01:38 PM	0 responses 2,747 views 0 likes	Last Post by CnP.Support 01-09-2017, 01:38 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-16-2014, 04:34 PM	0 responses 634 views 0 likes	Last Post by CnP.Support 02-16-2014, 04:34 PM
Error when access Custom Mapping by deanrose Started by deanrose, 09-02-2019, 01:30 PM	1 response 20 views 0 likes	Last Post by CnP.Support.AM 09-03-2019, 02:32 AM
Errors processing temporary contacts w/ NPSP by adam_alt Started by adam_alt, 08-27-2019, 04:01 PM	7 responses 76 views 0 likes	Last Post by CnP.Support.AM 08-30-2019, 07:17 AM
Transaction won't post to Salesforce. by [email protected] Started by [email protected], 04-09-2019, 12:16 PM	7 responses 175 views 0 likes	Last Post by [email protected] 08-29-2019, 12:00 PM
Cannot trigger autoresponder on "Other" payment methods or mark them "Authorized" by wtben Started by wtben, 08-27-2019, 05:21 PM	2 responses 36 views 0 likes	Last Post by wtben 08-28-2019, 01:48 PM
Reference to a contact record type by snesson Started by snesson, 08-04-2019, 11:10 AM	3 responses 36 views 0 likes	Last Post by CnP.Support.AM 08-28-2019, 04:03 AM
All C&P SF Opportunities Glitching by jackdunn Started by jackdunn, 08-15-2019, 01:52 PM	9 responses 121 views 0 likes	Last Post by CnP.LiveSupport.AB 08-26-2019, 01:10 PM
Error Processing Temporary Contacts by marcellusw101 Started by marcellusw101, 08-26-2019, 09:43 AM	1 response 29 views 0 likes	Last Post by CnP.Support.AM 08-26-2019, 09:46 AM
Error 2052 by kategascoine Started by kategascoine, 06-21-2017, 04:17 PM	5 responses 93 views 0 likes	Last Post by jillifoss 08-23-2019, 12:51 PM
Custom Mapping Not Available by OneTenthConsulting Started by OneTenthConsulting, 08-19-2019, 09:30 PM	5 responses 56 views 0 likes	Last Post by CnP.Support.AM 08-23-2019, 03:27 AM
Include Contact ID and Account ID as fields in Virtual Terminal by jywem Started by jywem, 08-19-2019, 09:57 PM	1 response 35 views 0 likes	Last Post by CnP.Support.AM 08-21-2019, 09:09 AM
Can we hide Middle Initial from the Billing Contact Information? by OneTenthConsulting Started by OneTenthConsulting, 08-18-2019, 02:28 PM	1 response 53 views 0 likes	Last Post by CnP.Support.AM 08-19-2019, 03:17 AM
Update Recurring donation - doesn't charge current month by [email protected] Started by [email protected], 08-16-2019, 11:38 AM	1 response 82 views 0 likes	Last Post by CnP.Support.AM 08-19-2019, 02:57 AM
Error posting transaction to Salesforce - Appalachian Mountain Club by [email protected] Started by [email protected], 08-16-2019, 10:07 AM	1 response 57 views 0 likes	Last Post by CnP.Support.AM 08-19-2019, 02:19 AM
create opportunity from tax deductible amount by adam_alt Started by adam_alt, 08-14-2019, 04:17 PM	1 response 82 views 0 likes	Last Post by CnP.LiveSupport.AB 08-16-2019, 12:20 PM
Error Report : Appalachian Mountain Club--Transaction-53925 by [email protected] Started by [email protected], 08-15-2019, 04:13 PM	2 responses 28 views 0 likes	Last Post by [email protected] 08-16-2019, 12:06 PM
Salesforce Version / Pack by LSandI360I Started by LSandI360I, 08-15-2019, 10:42 AM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 08-16-2019, 11:21 AM
Process Temporary Contacts by lsoulet Started by lsoulet, 08-09-2019, 12:18 PM	5 responses 192 views 0 likes	Last Post by CnP.Support.AM 08-16-2019, 05:12 AM
Error Posting to Salesforce by [email protected] Started by [email protected], 07-02-2019, 02:13 PM	13 responses 4,493 views 0 likes	Last Post by CnP.Support.AM 08-14-2019, 10:52 AM
All online donations are going to "temporary contacts" by Monique Started by Monique, 08-09-2019, 03:10 PM	4 responses 52 views 0 likes	Last Post by Monique 08-13-2019, 02:06 PM
Custom Mapping/Fields not working by slipsey1 Started by slipsey1, 07-29-2019, 03:53 PM	19 responses 188 views 0 likes	Last Post by CnP.LiveSupport.AB 08-13-2019, 10:00 AM
Error Posting to Salesforce by [email protected] Started by [email protected], 08-08-2019, 04:04 PM	2 responses 60 views 0 likes	Last Post by [email protected] 08-09-2019, 08:18 AM
Opportunity not created for transaction by jilliann Started by jilliann, 06-25-2019, 12:14 PM	5 responses 75 views 0 likes	Last Post by CnP.Support.AM 08-09-2019, 03:09 AM
Contact Creation by OneTenthConsulting Started by OneTenthConsulting, 08-06-2019, 12:43 PM	2 responses 32 views 0 likes	Last Post by CnP.Support.AM 08-07-2019, 10:57 AM
Autoresponder Not Activating by Cafe1040IT Started by Cafe1040IT, 08-01-2019, 03:34 PM	2 responses 41 views 0 likes	Last Post by CnP.Support.AM 08-05-2019, 10:44 AM
Contact gets associated incorrectly by Sean2000 Started by Sean2000, 08-01-2019, 04:27 PM	1 response 24 views 0 likes	Last Post by CnP.Support.AM 08-02-2019, 03:51 AM
C&P Transactions not posting to Salesforce by Caren Mulford Started by Caren Mulford, 04-26-2017, 04:06 PM	19 responses 440 views 0 likes	Last Post by CnP.Support.AM 08-01-2019, 08:22 AM
C&P Alias "Copy to Contact" by [email protected] Started by [email protected], 07-25-2019, 04:02 PM	6 responses 119 views 0 likes	Last Post by CnP.Support.AM 08-01-2019, 08:17 AM
Connect/Event transactions not coming over to Salesforce by CRobi24 Started by CRobi24, 07-30-2019, 04:00 PM	4 responses 240 views 0 likes	Last Post by CnP.Support 07-31-2019, 10:41 AM
Follow up from Live Support with Amanda by GFA Staff Started by GFA Staff, 07-29-2019, 05:10 PM	2 responses 48 views 0 likes	Last Post by GFA Staff 07-30-2019, 06:31 PM
Additional Fee by KMartin Started by KMartin, 07-24-2019, 10:48 AM	1 response 29 views 0 likes	Last Post by CnP.Support.AM 07-25-2019, 02:24 AM
Donor made a donation online was charged 4 times by mjokiman Started by mjokiman, 04-23-2018, 02:12 PM	5 responses 61 views 0 likes	Last Post by CnP.Support.AM 07-25-2019, 02:11 AM
Error 5001 Card Decline on Virtual Terminal Card on File by [email protected] Started by [email protected], 07-23-2019, 11:38 AM	1 response 65 views 0 likes	Last Post by CnP.Support.AM 07-24-2019, 04:19 AM
Recurring Transactions Not Processing by KMartin Started by KMartin, 07-18-2019, 10:58 AM	2 responses 45 views 0 likes	Last Post by KMartin 07-23-2019, 12:44 PM
C&P Recurring out of sync by [email protected] Started by [email protected], 07-19-2019, 11:37 AM	3 responses 39 views 0 likes	Last Post by [email protected] 07-22-2019, 02:58 PM
Invoice Questions by GFA Staff Started by GFA Staff, 07-10-2019, 09:01 PM	6 responses 63 views 0 likes	Last Post by GFA Staff 07-17-2019, 06:09 PM
Auto Responder not sending to specific donors by Nichole.Cramer Started by Nichole.Cramer, 07-16-2019, 09:25 AM	5 responses 42 views 0 likes	Last Post by CnP.Support.AM 07-16-2019, 10:00 AM
Receipt Question by Ryan Hollett Started by Ryan Hollett, 07-16-2019, 09:22 AM	1 response 44 views 0 likes	Last Post by CnP.Support.AM 07-16-2019, 09:37 AM
Suspicious declined credit card transactions by mjokiman Started by mjokiman, 11-24-2018, 07:33 PM	11 responses 96 views 0 likes	Last Post by CnP.Support.AM 07-16-2019, 08:56 AM
Transfirst timeout issue - Pending transactions in Salesforce by jillifoss Started by jillifoss, 07-15-2019, 03:56 PM	1 response 34 views 0 likes	Last Post by CnP.Support.AM 07-16-2019, 08:22 AM
Salesforce report not working by AlexSH Started by AlexSH, 07-11-2019, 11:11 AM	1 response 48 views 0 likes	Last Post by CnP.Support.AM 07-12-2019, 08:37 AM
Invoicing Click to Pay button isn't working by GFA Staff Started by GFA Staff, 07-02-2019, 12:56 AM	5 responses 80 views 0 likes	Last Post by GFA Staff 07-11-2019, 12:45 PM
Temp Contact Notifications delivering for some emails but not others by marcellusw101 Started by marcellusw101, 07-01-2019, 09:04 AM	1 response 68 views 0 likes	Last Post by CnP.Support.AM 07-01-2019, 09:38 AM
Need lengthy picklist on donation form by revcheri Started by revcheri, 06-16-2019, 11:48 PM	8 responses 129 views 0 likes	Last Post by revcheri 06-19-2019, 09:34 AM
Recurring Gift Creating 2 Opportunities for Each Transaction? by jillifoss Started by jillifoss, 06-17-2019, 09:02 PM	3 responses 48 views 0 likes	Last Post by CnP.Support.AM 06-19-2019, 08:34 AM
Deleted C&P Account by SouthernWord Started by SouthernWord, 06-13-2019, 04:12 PM	0 responses 29 views 0 likes	Last Post by SouthernWord 06-13-2019, 04:12 PM
Transaction not posting to Salesforce by srltsupport Started by srltsupport, 06-12-2019, 10:59 AM	1 response 28 views 0 likes	Last Post by CnP.Support.AM 06-13-2019, 04:50 AM
Payment form not posting to Salesforce by CradlestoCrayonsAdmin Started by CradlestoCrayonsAdmin, 06-10-2019, 10:23 AM	3 responses 47 views 0 likes	Last Post by CnP.Support.AM 06-11-2019, 02:04 AM
ECheck Posting Issue by [email protected] Started by [email protected], 12-11-2017, 03:21 PM	6 responses 141 views 0 likes	Last Post by jhume 06-10-2019, 11:07 AM
Delete temporary contacts in Salesforce by Guest Started by Guest, 11-05-2018, 03:53 PM	21 responses 175 views 0 likes	Last Post by CnP.Support.AM 05-30-2019, 02:51 AM
URGENT: C&P not processing cards and cannot access connect by Kofo Started by Kofo, 05-29-2019, 01:29 PM	2 responses 32 views 0 likes	Last Post by CnP.Support.AM 05-30-2019, 02:44 AM

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