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Designer template date field not USA format

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  • Designer template date field not USA format

    Hi,
    I just designed a receipt in the Designer through SF. I sent it to myself to test. I noticed that the transaction date is not in USA format. It appears as DD/MM/YY instead of MM/DD/YY. Can this be changed? When I insert the Transaction Date field, this is what appears in the final e-mail that's sent.

  • #2
    Hi Shari,

    I will go ahead and request the option. The system reports the date according to Salesforce setting. I will review and get back to you.
    Regards,
    Click & Pledge Support Department

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    • #3
      Good catch on this, Shari - I'm trying to solve this, too! I'm also getting a time, which will be strange for donors. A fix is needed here. Thanks C+P team!

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      • #4
        Good day!

        I researched this and realized what is going on. The actual Autoresponder works fine and shows the date according to the data posted by the payment system. The payment system date/time is based on locality.

        The issue you are seeing is with the preview and test- that uses the international date / time standard. It is being changed in Release 6.0 due out by December 15, 2013.

        Thank you for bringing it to our attention. These are not bugs but undocumented features
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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