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Cant access "previously referenced transactions" from EVT

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  • Cant access "previously referenced transactions" from EVT

    Hello, we use auctions for salesforce and a C&P embedded virtual terminal. There used to be an option to select from a list of previously referenced transactions (cards on file), from which we could choose cards that had been authorized earlier. I no longer see that option on the EVT. Can you please help me to troubleshoot?

    Granted Access, ID=00Dd0000000cR8M
    Last edited by sgrabske; 02-19-2023, 02:22 PM.

  • #2
    Good day @sgrabske

    We are investigating the issue and get back to you shortly.
    Regards,
    Click & Pledge Support Department

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    • #3
      CnP.Support.AM was wondering if you have an update here? Will grant access longer

      Comment


      • #4
        Good day @sgrabske

        Sorry for the delay. We are working on it and will update you shortly.

        Thank you for your patience.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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