Repeated donor transaction missing

anchic

Junior Member

Join Date: Jan 2023

Posts: 1
- Share
- Tweet
#1

Repeated donor transaction missing

01-26-2023, 02:12 PM

One of our donors has a pledge, but some of her transactions don't show up in our bank statements while others do.
Tags: None
CnP.Support.AM

C&P Support

Join Date: Nov 2015

Posts: 6382
- Share
- Tweet
#2

01-26-2023, 11:42 PM

Good day @anchic

Please submit the support ticket here so that our accounts team members can see what's going on. Please include the order numbers of the transactions which are missing in the bank statements.

Regards,
Click & Pledge Support Department

On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
Comment

Announcement