One Transaction - Duplicate Opportunities Created

[dstephens]

HI, we are running a radio fundraiser today and have had some random duplicate opportunities created on Temporary Contact Processing:
Org ID: 20588

These order numbers have created duplicate opportunities in the last two days:

• 20588-2212140821157689723
• 20588-2212140850081501799
• 20588-2212131524218208296
• 20588-2212131136007979867
• 20588-2212130945010607522

I have had to delete the duplicates due to the fundraiser analytics we're running, but they each had 2 identical opportunities created and I'm curious if you know what could be causing that.

[dstephens]

Just had another one created:

20588-2212141035281131035

I didn't delete this one, but did mark one closed lost so as not to mess with our event reporting metrics.

Another one this morning:
20588-2212150557239372449

[CnP.Support.AM]

Good day @dstephens

Would you please allow us to reprocess the C&P Data for the above order numbers and process a couple of test transactions to debug the issue?

Looking forward to hearing back from you.

[dstephens]

Not a problem at all! feel free to reprocess anything from the first post as they are in a previous day's reporting stats.

[CnP.Support.AM]

Good day @dstephens

We have reprocessed the C&P Data of the following order# 20588-2212141035281131035 and it created only one opportunity as expected. Would you please share the order number of one of the temp contact record as well as the ContactID you would like to merge with so that we can process the Temporary Contact and test it?