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Error with Temporary Contact

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  • Error with Temporary Contact

    When processing temporary contacts, I ran into this error: Insert failed. First exception on row 0; first error: DUPLICATES_DETECTED, Use one of these records?: []--null--507--(CnP_PaaS)--System.DmlException. Screenshot attached.

    I've granted access and our Salesforce.com Organization ID is 00Dj0000001q6mG.
    Click image for larger version

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  • #2
    Good day @GFA Staff

    We reviewed and noticed that you have the below Duplicate rule for Contact which is causing an issue to process the temp contact.

    Click image for larger version

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ID:	65035

    Please review/deactivate the above rule and try to process the temp contact.
    Regards,
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