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Recent Transactions Are Not Posting to Salesforce

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  • Recent Transactions Are Not Posting to Salesforce

    Hi, I started a new campaign and the responses are not posting to Salesforce. Can you take a look and tell me what I did wrong in Click and Pledge? I am giving access to our Salesforce for a week.

    Elanor Brand
    High Water Women Foundation (28241)

    Saleforce 00DG0000000ig4R
    Last edited by EBrand; 09-23-2022, 03:16 PM.

  • #2
    Good day @EBrand

    Your app is a year old, so the Transactions stop posting from CONNECT. May we upgrade you?

    Once we upgrade to the latest version, you can re-establish the connection, and data will start posting to your instance.

    Looking forward to hearing back from you.​
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi,
      Please upgrade the app.
      Thank you.
      Sincerely,
      Elanor

      Comment


      • #4
        Good day @EBrand

        We've upgraded your instance with the latest versions of our apps.

        Be sure to re-establish connection with Salesforce: http://cnp.ooo/Salesforce-Connection.​
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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