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Need Assistance with Uninstallation of Click&Pledge Package from Sandbox Environment

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  • Need Assistance with Uninstallation of Click&Pledge Package from Sandbox Environment

    Hi, I am helping Bottom Line Org in uninstalling Click & Pledge Package from their sandbox environment. I have received a list of all the dependent components that need to be resolved first. I would like to have assistance for this uninstallation process. I have submitted a case as well. The case number is 00893008. I have given access to C&P support and the sandbox org id is 00D7h000000H2nM

    Please let me know if you need any other information.

    Thanks
    Mugdha
    Last edited by BottomlineCnP; 07-27-2022, 04:50 PM.

  • #2
    Good day @BottomlineCnP

    We are getting these errors, shall we proceed to delete those records which are related to PaaS Application:

    Click image for larger version

Name:	uninstall.jpg
Views:	18
Size:	546.8 KB
ID:	64386
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hello Team, thanks for sharing the list. We have removed most of the references. Can you please recheck and let us know what are the components still left? Once we get a final list, we will reverify once more and confirm.

      Thanks
      Mugdha

      Comment


      • #4
        Good day @BottomlineCnP

        Here are the remaining:

        Click image for larger version

Name:	uninstall2.jpg
Views:	16
Size:	220.1 KB
ID:	64441
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Thank you, team. You can proceed with the uninstallation now.

          Comment


          • #6
            Good day @BottomlineCnP

            Per your request, we have successfully uninstalled our apps from your Sandbox instance.

            Please let us know if we can be of any further assistance.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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