There are two C&P Recurring records (685151 and 685205) that have had the Status "Canceled" since January 2022 but they have continued to charge donors every month. In reviewing the C&P Recurring History, I can see the C&P RecurringStatus was changed from Ended to Active in February 2022 and I would like to know the following:
- Is the C&P RecurringStatus being "Active" the reason the donor continues to be charged even though the Status is "Canceled"
- How is it possible for the C&P RecurringStatus to be "Active" when the Status is "Canceled".
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