Pushing Transactions to Salesforce

[dstephens]

Hi, for C&P Account 60904 it looks like March 4th, 5th and 6th, we had errors pushing transactions to Salesforce. Could I get assistance doing a bulk push through?

[CnP.Support.AM]

Good day @dstephens

Sure, please provide the following:

Your Click & Pledge account Number:
Start Date of transactions:
End date of transactions:
SF Org ID:

Please grant us login access to your SF instance.

If you have an autoresponder set up, they will be sent so you may want us to mark disable for not posted order numbers? please confirm.

[dstephens]

C&P Account Number: 60904
Start Date: 3/4/2022
End Date: 3/6/2022
SF Org ID: 00D5w0000067Xbt

Thank You! - I have an autoresponder set up, but only for declined transactions, and I'm fine with that being sent.

[CnP.Support.AM]

Good day @dstephens

Per your request, we have mass pushed the transactions data to your SF instance.

Please check and let us know if we can be of any further assistance.