C&P Transaction with Missing Opportunity

[GFA Staff]

There is a recurring C&P Transaction (32430-220129105619285) for which no Opportunity was created (see screenshot attached). I tried to repost the transaction to Salesforce (as instructed here), but I received an error via email (below). Can you please help us figure out what happened and how to fix it?

C&P Account #: 32430
I have granted you access to our Salesforce instance for one week.
Org ID: 00Dj0000001q6mG

Thank you,
Monika

Here is the error email I received (which I don't understand):

Date: 2022-02-15 05:14:19

Hi Monika Krach,
Sorry, but we have encountered an error while posting the data to your Salesforce account.

Additional information:
Order number: 32430-220129105619285
Contact name:
Transaction Result: Authorized
C&P Data ID: 7400
Organization ID: 00Dj0000001q6mGEAQ
C&P Account #:32430
Organization Name: Greater Farallones Association
Applications : Application Name: Salesforce:CnP_PaaS- Version Number8.9004 Installed Packages: 9.22010102-9.2112270007-9.22010103
System response:

"Attempt to de-reference a null object--null--6005--(CnP_PaaS)--System.NullPointerException"

[CnP.Support.AM]

Good day @GFA Staff

We have identified the issue. Today we may release PaaS in which the above issue will be addressed. Please allow us to upgrade your instance with the new release.

[GFA Staff]

This issue has not been resolved. Do you need us to grant access again?

Thanks

[CnP.Support.AM]

Good day @GFA Staff

We have not yet upgraded your instance because we are waiting for your confirmation before we proceed to upgrade.

However, now we are upgrading your instance with the latest version so moving forward you won't see the above issue.

[CnP.Support.AM]

Good day @GFA Staff

We have upgraded your instance with the latest version of our apps.

Moving forward you won't see the above issue.

Please check and let us know if we can be of any further assistance.