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Virtual Terminal Error - Attempt to de-reference a null Object

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  • Virtual Terminal Error - Attempt to de-reference a null Object

    We have staff trying to access the virtual terminal and they are receiving the following error: "Attempt to de-reference a null object. an unexpected error has occurred. Your solution provider has been notified. (CnP_PaaS). "

    This occurs when she tries to open the virtual terminal. The admin can open the terminal but not this staff person - Christine Calderon.

    I have granted 7 day access. Org ID: 00DA00000009ZiZ

  • #2
    Good day @KMartin

    We have assigned the following permission set to the user: PS-CnP-PaaS-ONLY-VirtualTerminal

    Would you please ask Christine Calderon to check now and let us know if still see that error?

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    • #3
      She is able to access it now. Thanks!!