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Alias record error

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  • mlibatique@nyic.org
    replied
    Great, that worked. Thanks so much.

    Leave a comment:


  • CnP.Support.AM
    replied
    Please ask your staff members to check now and let us know if they encounter the message.

    Leave a comment:


  • mlibatique@nyic.org
    replied
    Hi Support, thanks. I am able now to open these records, but my staff members are still encountering the same message. Could it be because I am administrator? How can we change permissions so that everyone has access?

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @[email protected]

    It was a permission issue. We have assigned the permissions and it is opening now.

    Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • mlibatique@nyic.org
    started a topic Alias record error

    Alias record error

    I get an error message when I try to open up an contact alias record from the C&P Alias Report:

    Apex script unhandled exception by user/organization: 0052E00000J4mdH/00D2E0000013972

    Visualforce Page: /apex/cnp_paas__Aliasviewpage

    caused by: System.NullPointerException: Attempt to de-reference a null object

    Class.CnP_PaaS.CreditTransactions.<init>: line 484, column 1


    Access granted for 1 week. Kindly advise. Thank you
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