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  • Declined Transactions Posting to Salesforce

    In C&P Settings I have "Declined" unchecked in the Opportunity tab, but I still see C&P Data and Transaction records for declined transactions in Salesforce. I wanted to confirm behavior: Is it true that Data and Transaction records come into SF regardless of whether they are Authorized or Declined? And is the distinction of the checkbox in Opportunities to avoid creating Opportunities? Thanks for your clarification
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  • #2
    Good day @[email protected]

    Yes, that is correct. Those settings are for Opportunity creation. If you have unchecked the declined, the opportunity will not create for declined transactions. Please note that all the data post to SF except Fraud transaction.

    Hope that answers your question. Please let us know if we can be of any further assistance.
    Regards,
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