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Donor covering CC fees

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  • Donor covering CC fees

    We have added the option for donors to pay the CC processing fee to donations, but when they do, it creates 2 separate donation pages in Salesforce - one for their original donation amount and one for the 3.75% processing fee + the 0.37 fee. I've read that when donors add the processing fee, that whole amount is tax deductible for them, so having 2 donation pages created doesn't seem like a good idea. When we acknowledge their donation, we need to acknowledge the whole thing including the fees they donated. How do we get only one donation page to be created?

  • #2
    Good day @[email protected]

    We have discussed this in many threads in this forum. Please review the following thread and let us know if you have any questions:
    Click & Pledge Support Department

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