where do I update email address? still receiving copies of receipts at old address

[email protected]

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Join Date: Dec 2015

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where do I update email address? still receiving copies of receipts at old address

09-11-2021, 12:25 PM

Hi! I am still receiving a copy of donor receipts at my old email address ([email protected]) but I have checked my account settings and the receipt settings in Connect, and I don't see anywhere that that email is showing up. Where else should I look? (Our C&P account number is 28969.)
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CnP.Support.AM

C&P Support

Join Date: Nov 2015

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09-13-2021, 08:23 AM

Good day @[email protected]

I don't see the email ([email protected]) anywhere in your account. Would you please share the order number of the receipt so that we can review it?

Regards,
Click & Pledge Support Department

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