Recurring Campaign in Connect does not work

[mjokiman]

Hi,

For this order 36448-210801164524966 in Connect the SF campaign name and ID are correct. But in Salesforce, it had the incorrect campaign. We did originally put in an incorrect campaign in SF when the recurring was set up, but I was told to make sure it's correct every month, I can update the campaign name and ID in Connect.

But seems like it's not working? I still have to change it each month manually? This is the campaign name and ID in Connect FY18 Phone Calls donations 70141000000bf24
In SF it was associated with these: FY18 Phone Calls donationsNot Checked 7011K000001Jk0D

Thanks.

[mjokiman]

any updates?

[CnP.Support.AM]

Good day mjokiman

We are looking into it and will update you shortly.

[CnP.Support.AM]

Good day @mjokiman

We have identified that in some cases (particular for old recurring) it is considering the old Campaign node in XML which is deprecated. We have fixed it and it will get resolved in the next update. However, we have Beta ready, if you allow us we will upgrade your instance with the stable Beta version.

[mjokiman]

Hi can you please let me know when the next update that this fix would be applied? Thanks.

[CnP.Support.AM]

Good day @mjokiman

Hopefully, the release will be out before the end of this week.

[CnP.Support.AM]

Good day @mjokiman

We have released the update. If you allow us we will upgrade your instance.