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  • Permissions Error

    Please see attachment. We are getting an insufficient privileges error in salesforce. Can you check and see what might be going on? Login access has been granted
    Salesforce.com Organization ID 00Di0000000I5xs
    Attached Files

  • #2
    Hi Jason,

    As a Salesforce app vendor, we cannot programmatically assign permissions on native objects and fields in Salesforce. This user needs to have access to modify the Mobile Phone field on the lead.
    The reason our app accesses the Lead's mobile phone field is to create Leads that are not already available as Contacts in Salesforce for SMSgiving.

    Is that a setting you would like us to change on your behalf?

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Yes, please

      Comment


      • #4
        Good day @jasonleming

        We have updated the permission for the lead MobilePhone.

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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