Good day!
All errors are reported to our development team for review & analysis but they will not necessarily respond if it is not a bug in our platform.
The error is stating that you have created a validation rule that is in violation of the kind of data we are posting. It is a custom validation that you have created and is blocking us from posting.
Please review all your validation rules or remove them prior to posting as a test. Once you have a successful test then start adding the validations and figure out what is going on. All data is in the C&P Data as XML so you can easily see the type of data we are posting.
Hope that helps you resolve the issue.
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Getting Error Message while posting donations from C&P to Salesforce
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Getting Error Message while posting donations from C&P to Salesforce
Hello Support Team,
I am getting the following error message from C&P when I try to make a donation from C&P page to Salesforce.
It seems to be an issue witht the workflow in the managed package according to the logs.
Following is the message that I am receiving:
Sorry, but we have encountered an error while posting the data to your Salesforce account. The following is the system error response:
"Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, The Contact Id supplied in the Contact Id for Role field was invalid. Please use a valid Contact Id.: []"
Our developers have been notified and will evaluate the error shortly.
I have however not got any response from the developers.
Please help.
Best regards,
PranavTags: None
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