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Error on voided transaction

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  • CnP.Support.AM
    replied
    Good day @Perc-BRC

    We just reviewed the above order number and it looks correct now. However, moving forward if you see any error like the above please let us know.

    Leave a comment:


  • Perc-BRC
    started a topic Error on voided transaction

    Error on voided transaction

    Hi, We were canceling a recurring gift. However, the credit/void on the one transaction didn't update correctly--

    There are 2 C&P Data entries: The original transaction and a Credit/Void transaction that has the following error:

    DUPLICATE_VALUE, duplicate value found: CnP_PaaS__VaultGUID__c duplicates value on record with id: a1Q3t0000070JjH: []--null--130--(CnP_PaaS)--System.DmlException

    Order ID: 61065-2103300133464558702

    You have access Org ID: 00D3t0000010RUx

    Thanks!

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