My custom mapping entries are not populating. They stay blank in the Opportunity record generated from a donation.
I've updated the SKUs in the Connect form, added the corresponding SKUs in the CustomMapping area, and saved it. The field is "Restriction" and the donor makes a choice what site ( detirmining where the restriction will populate). I then made a transaction to test it and my field was not updated. Any ideas? I've updated my Salesforce user account ([email protected]) to allow C&P Support access. This is the C&P order number:
In C&P, the form is called "[GFD] Giving Factory Direct".
This is the link to the C&P Record: https://cradlestocrayons.lightning.f...UiOnt9fQ%3D%3D
This is the link to my Opportunity. https://cradlestocrayons.lightning.f...1GRePGAA1/view
I appreciate the help!
I've updated the SKUs in the Connect form, added the corresponding SKUs in the CustomMapping area, and saved it. The field is "Restriction" and the donor makes a choice what site ( detirmining where the restriction will populate). I then made a transaction to test it and my field was not updated. Any ideas? I've updated my Salesforce user account ([email protected]) to allow C&P Support access. This is the C&P order number:
36883-2103241605586140505 |
This is the link to the C&P Record: https://cradlestocrayons.lightning.f...UiOnt9fQ%3D%3D
This is the link to my Opportunity. https://cradlestocrayons.lightning.f...1GRePGAA1/view
I appreciate the help!
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