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REQUIRED_FIELD_MISSING - testing transaction via Salesforce connector

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  • REQUIRED_FIELD_MISSING - testing transaction via Salesforce connector

    Insert failed. First exception on row 0; first error: REQUIRED_FIELD_MISSING, Required fields are missing: [Last Name]: [Last Name]--null--404--(CnP_PaaS)--System.DmlException

    00De0000005XI5l - 7 days granted

    I see the message above when I try to do a test transaction to our C&P sandbox. This is the first time I've tried, so I might be missing something with the setup.

  • #2
    Good day @jon4321

    Would you please try now and let us know if you see any errors?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Thanks. It works now. We're noticing the address information wasn't put into the contact's info even though it shows up in the xml. Does this info have to be mapped separately somewhere?

      Comment


      • #4
        Good day @jon4321

        In case of an existing contact, it will create an Alias record with the new information. Please share the order number so that we can review it.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Order number is 61274-210324093746249

          Comment


          • #6
            Good day @jon4321

            It looks like the access to your instance has expired. Would you please extend the access so that we can review it?
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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