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C&P Temporary Contacts Insufficient Privileges

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  • C&P Temporary Contacts Insufficient Privileges

    Since upgrading to the latest release, some users are getting Insufficient Privileges errors. They have the PS-CnP-PaaS-ONLY-TemporaryContact permission set, access to the VisualForce page, read/create/edit access to Opportunities and Campaigns. But are getting the following message at the top of the screen when they open a Temporary Contact:
    Errors
    Insufficient privileges - CREATE: Opportunity.TotalOpportunityQuantity
    Insufficient privileges - UPDATE: Opportunity.TotalOpportunityQuantity
    Insufficient privileges - CREATE: Campaign

    Can you please help? My Org ID is 00D50000000cBTw and have granted login access. I'm a System Admin. One of our impacted users is [email protected]. Let me know if you need more information to look into this. Thank you. Kristen

  • #2
    Good day @[email protected]

    Would you please ask that user to check now and let us know if they still see the above error?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    Comment


    • #3
      Hello! I just checked and the error Insufficient privileges - CREATE: Campaign still remains. The other errors are gone. The user's profile has read/create/edit/delete/view all/modify all on Campaigns.

      Comment


      • #4
        Let the above user try now and let us know what they see.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Oh great! The error message is gone! What did you do to fix it? Thank you!

          Comment


          • #6
            We have checked the "Marketing User" for that user.

            Click image for larger version

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            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Indeed! This seems like a new permission requirement for accessing C&P Temporary Contacts. Is that something new with the latest C&P release?

              Comment


              • #8
                Good day @[email protected]

                Not C&P release but Salesforce Spring 21 update enforce us to make the changes in the permissions.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment

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