It looks like as part of the recurring transaction issue: https://forums.clickandpledge.com/fo...g-investigated, two of our donations were assigned to campaigns that didn't exist in our system and weren't on the form. This means that our receipts got sent with the wrong campaign name.
I've given access to Salesforce and the two recurring transactions are 603520 and 603644. Our org Id: 00D6g0000023NkX.
These two transactions are ones that were attached to a new recurring gift because of the data error. However, it appears that the issue is deeper than previously thought because the C&P Data has the transaction campaign as some campaign from apparently another instance. We don't have campaigns named either of those things (20201009_Monthly Donations Reinstated or Friends of Amitabha Stupa) except that it created them now because of this issue).
I've given access to Salesforce and the two recurring transactions are 603520 and 603644. Our org Id: 00D6g0000023NkX.
These two transactions are ones that were attached to a new recurring gift because of the data error. However, it appears that the issue is deeper than previously thought because the C&P Data has the transaction campaign as some campaign from apparently another instance. We don't have campaigns named either of those things (20201009_Monthly Donations Reinstated or Friends of Amitabha Stupa) except that it created them now because of this issue).
Comment