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Image in autoresponder not showing up.

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  • Image in autoresponder not showing up.

    Images included in the C&P autoresponder (in the One Time Donation Acknowledgment or Recurring Donation Acknowledgement templates) are not visible to donors. I believe it's because of the recent updates to guest site user access. What permissions do we need to change to fix this?

    Org ID: 00DF00000008F4u
    Access granted for 1 week.

  • #2
    Good day @Kai Addae

    We reviewed and found that the image URL doesn't seem to be correct and we noticed that that image is not uploaded in your instance. Would you please reupload that image in the template under C&P Designer and let us know if you face the same issue.
    Regards,
    Click & Pledge Support Department

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