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Verified Connection but Transactions Still Not Moving Through

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  • Verified Connection but Transactions Still Not Moving Through

    Hello,

    We got a notice from BugReport that the connection between Click and Pledge and Salesforce (org ID 00Di0000000kUBw) has been suspended. I went in and re-verified the information and everything came back correct. However, new opportunities are still not being created. We are currently connecting through a different account and successfully verified it there.

    Do you have any other idea what it might be?

    Thank you!

    David

  • #2
    DavidMillar

    Sorry for the trouble. I just checked and we do not have access to your account. Please grant us login access so we can review the transaction.

    May we also have an order number where you see no opportunities being created?
    Regards,
    Click & Pledge Support Department

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