Error Report : Appalachian Mountain Club--Transaction-53925

[[email protected]]

We got another error posting to Salesforce message. Can you help fix this transaction? Is there anything I can do to fix these kinds of issues?

Date: 8/14/2019 Hi SF IT,

Sorry, but we have encountered an error while posting the data to your Salesforce account. Additional information: Order number: 6e089276-4266-4d4f-ac7b-ddecb1d69875 Contact name: Transaction Result: C&P Data ID: 53926 Organization ID: 00D50000000cBTw C&P Account #: Organization Name: Appalachian Mountain Club Applications : Application Name: CnP_PaaS_FM_GravityForm- Version Number3.700.003/WP:v4.9.8/GF:v2.3.3 Installed Packages: 5.1905050001-9.1905190013 System response: "Insert failed. First exception on row 0; first error: UNABLE_TO_LOCK_ROW, unable to obtain exclusive access to this record or 1 records: 00350000032JxNhAAK: []" Please check the following link for details: https://outdoors.my.salesforce.com/a0y2J00000I9TRG If you need further assistance please submit a support ticket at http://Help.ClickandPledge.com

Regards, Click & Pledge Development Team Salesforce Group

[CnP.Support.AM]

As stated in your other posts, that is due to the objects was busy when we were trying to insert the data. However, simply go to the C&P Data of above order number where you will find the re-post button. Re-post it and it will fix it.

[[email protected]]

Thank you so much! This is actually the first time I've seen or used the Repost Button from the C&P Data record. It looks like that worked. I always thought I had to re-post to Salesforce from C&P Connect, which never seemed to do anything. Anyway, that fixed it! Thank you!