Hi,
Somehow all of the online donations are going to "temporary contacts" even those that match existing donors first, last & email.
I thought I set it up for "Semi-Automatic" contact using the default settings matching (First, Last, email) and C&P Alias (First, Last, email) ~ see attached.
Also, when I've merged contact/account to match an existing donor, then next time they donated it went back into temporary contacts
What am I missing? Thanks!
.
Somehow all of the online donations are going to "temporary contacts" even those that match existing donors first, last & email.
I thought I set it up for "Semi-Automatic" contact using the default settings matching (First, Last, email) and C&P Alias (First, Last, email) ~ see attached.
Also, when I've merged contact/account to match an existing donor, then next time they donated it went back into temporary contacts
What am I missing? Thanks!
.
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