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Error Posting to Salesforce

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  • Error Posting to Salesforce

    We seem to get these kinds of errors frequently. Can you please help fix this transaction and let me know why this error occurred? Even more important than fixing the transaction at hand is to understand the cause of the error in the first place and do what I can to avoid it. Please let us know the reason for the error. I have granted access for C&P support in our SF org.
    Date: 8/8/2019

    Hi SF IT,
    Sorry, but we have encountered an error while posting the data to your Salesforce account.

    Additional information:
    • Order number: 37312-190808095611513
    • Contact name: Steve Ciras
    • Transaction Result: Authorized
    • C&P Data ID: 53499
    • Organization ID: 00D50000000cBTw
    • C&P Account #: 37,312
    • Organization Name: Appalachian Mountain Club
    • Applications : Application Name: Salesforce:CnP_PaaS_VT_Single-Version Number : 9.1802140003
      Installed Packages: 5.1905050001-9.1905190013
    System response:

    "Insert failed. First exception on row 0; first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, npsp.TDTM_Opportunity: execution of AfterInsert

    caused by: System.DmlException: Insert failed. First exception on row 0; first error: UNABLE_TO_LOCK_ROW, unable to obtain exclusive access to this record or 1 records: a0Y5000000Cs2KWEAZ: []

    (npsp)






    : []"

    Please check the following link for details:

    https://outdoors.my.salesforce.com/a0y2J00000I9RiV
    If you need further assistance please submit a support ticket at http://Help.ClickandPledge.com
    Regards,
    Click & Pledge Development Team
    Salesforce Group


  • #2
    Good day @[email protected]

    As stated in your another thread its all about timing. When we try to insert the data, those objects are busy and ended up with the above error. We simply reposted the data and it fixed it.
    Regards,
    Click & Pledge Support Department

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    Comment


    • #3
      I see, well thank you for reposting and fixing this one!

      Comment

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