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Contact gets associated incorrectly

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  • Contact gets associated incorrectly

    Cypriano Fernandez gets associated to a contact that I do not want to.

    Cypriano needs to be changed to Joyce so an updated "event ticket" that she purchased can be sent to her.

    I was on live support and Amanda ask me to post here.
    I have granted access
    Org ID: 00D61000000IgQg

    Thank you,

  • #2
    Good day @Sean2000

    We just reviewed and noticed that there are two active events in your instance and both are Anonymous Events. Please note that in case of anonymous event we are not collecting the Attendee information. Registrant information will get updated to the attendee and in this case, we can't update the Attendee info.
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