Hello,
When I open an C&P Alias Contact record, the fields available in the "Map to Contact Record" picklists are inconsistent. I would like to map Street to our Primary Street field, City to our Primary City field, and so on.
However, the Street picklist does NOT include "Primary Street" as an option. It does include Primary City, Mailing Street, Secondary Street, along with many other fields.
Similarly, the City picklist does NOT include "Primary City" as an option, but does include Primary Street, Mailing City, Secondary City, and more.
Why is this mismatch occurring, and what can I do to fix it?
EDIT: I spoke with C&P Live Support, and they asked me to post the issue here.
Best,
Amy
When I open an C&P Alias Contact record, the fields available in the "Map to Contact Record" picklists are inconsistent. I would like to map Street to our Primary Street field, City to our Primary City field, and so on.
However, the Street picklist does NOT include "Primary Street" as an option. It does include Primary City, Mailing Street, Secondary Street, along with many other fields.
Similarly, the City picklist does NOT include "Primary City" as an option, but does include Primary Street, Mailing City, Secondary City, and more.
Why is this mismatch occurring, and what can I do to fix it?
EDIT: I spoke with C&P Live Support, and they asked me to post the issue here.
Best,
Amy
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