Announcement

Collapse

Information Needed

See more
See less

Moved to Propay but still being charged by Transfirst/Merchant Services

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Moved to Propay but still being charged by Transfirst/Merchant Services

    Hello,

    My organization was moved to Propay back in February but it looks like we are still being charged a monthly service fee ($25) from Transfirst. I called the customer service number on the statement we received they said it appears the original account is still active.

    Please advise as to how to remedy this.

    I've granted access and my org ID is: 00Di0000000e51m

  • #2
    I have forwarded this to our accounts department so they will review and get back to you shortly.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X