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Deposits & Settlement Reports

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  • Deposits & Settlement Reports

    We are trying to reconcile our settlement reports in Connect with our actual bank deposits for a couple dates in April. On April 29, our bank showed a deposit of $2306. However, none of our settlement reports match this. We have a settlement report on April 26 for $1,147.81 and one on April 27 for $2,171.86. Every other deposit that we have in April matches a settlement report exactly accept for this deposit on April 29 and the 2 settlement reports on April 26 & 27. Additionally, the deposit on April 29 is $1,015 less than the two settlement reports combined, which suggests that our deposit was less than what it should be. We need this reconciled and resolved ASAP (or someone to contact me about this today).

    Additionally, our Daily ProPay Deposits report in Salesforce is showing transactions between April 11 - 25 with no SweepIDs.

    Our organization is Promise686, Inc and our account # is 26033
    Org ID = 00DF00000005zU1
    Access has been granted for 1 week

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