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donations not posting with Salesforce

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  • jasonleming
    started a topic donations not posting with Salesforce

    donations not posting with Salesforce

    Hello,

    Looks like everything is set correctly both in connect and in Salesforce, but for some reason, donations are not posting to salesforce. In the connect dashboard, it says they have not posted. When I click post to salesforce, it does not post. Thanks for your help:

    Salesforce ID: 00D1I000000mHq0

  • CnP.Support.AM
    replied
    Good day @jasonleming

    Would you please re-establish the connection by following the link below and try to post the transaction?

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

    Leave a comment:

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