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donations not posting with Salesforce

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  • donations not posting with Salesforce

    Hello,

    Looks like everything is set correctly both in connect and in Salesforce, but for some reason, donations are not posting to salesforce. In the connect dashboard, it says they have not posted. When I click post to salesforce, it does not post. Thanks for your help:

    Salesforce ID: 00D1I000000mHq0

  • #2
    Good day @jasonleming

    Would you please re-establish the connection by following the link below and try to post the transaction?

    To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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