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Error when trying to visit the custom mapping tab in C&P settings

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  • Error when trying to visit the custom mapping tab in C&P settings

    Hello,

    I am getting the error below when I click on C&P settings, and then the custom mapping tab. I do have the field referenced in my custom questions and it has been working fine. Not sure what is causing the error, but I need to update some custom mapping settings for a new connect campaign. I am not able to get past this error message. Any help would be greatly appreciated.


    Map key Honoree_Email__c not found in map
    Error is in expression '{!fieldlistmap_8[cq.Object_Map__c][cq.Field_Map__c]}' in component <apex:repeat> in page cnp_paas:cnp_settings_custom_question

  • #2
    Good day @Dustinnmoore

    This happens when you map a field in C&P Settings and then delete it manually. When coming to this page Salesforce throws an exception when we try to reference the field.

    If you grant us login access we will go to the tab and delete it behind the scene.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      Good Morning,

      I figured it was something along those lines. However, the field is still active in my org, and is being used on the donation form as a custom question. I have granted access to our org and the ID is:
      00Df4000001ULeY

      Comment


      • #4
        Good day @Dustinnmoore

        We have fixed it.

        Please check and let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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