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  • Post Install

    Hi,

    can you complete the post install for Homesight - 00D6A000002zHtU.

    Login access has been granted.

    Thanks.

  • #2
    Good day @ctugwell

    We noticed that your instance is at outdated versions of our apps. If you allow us we will upgrade and complete the post-installation steps.

    In order to complete the post-installation, we need to have the Force.com domain set up. We just logged to your account and noticed you have not yet set up the sites. Please see below:

    Click image for larger version

Name:	Site.jpg
Views:	8
Size:	108.5 KB
ID:	44207

    We typically recommend using the organization's website address as the site address in Salesforce. Given this is something that cannot be changed (easily), once it has been set we need your approval before clicking the agreed button.

    Is this OK to set up?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Hi,

      thanks for the email. i setup the site so you should be good to go.

      Chris

      Comment


      • #4
        Good day @ctugwell

        We have upgraded your Salesforce instance as requested.

        It is highly recommended that you login to the Connect & re-establish connection. You may see that your account is already connected but this does not mean the new information has posted to Salesforce.

        To establish connection please see the following KB article: https://cnp.mn/Salesforce-Connection

        Latest Release notes: http://cnp.mn/Salesforce-Latest-Releases

        You may also join our Power of Us Hub: https://bit.ly/1cO852O

        Please - We also love to know what you think about our platform. Please review our apps on AppExchange:

        Payment: https://bit.ly/cnp-paas-review

        Please let us know if we can be of any further assistance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          I reconnected and the two existing donations don't post - I get an error message.

          51554-1901031530142848356

          51554-1901031508525903504

          Can you look into the issue.

          Comment


          • #6
            Good day @ctugwell

            We have posted the above order numbers to your Salesforce instance.

            Please let us know if we can be of any further assistance.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment

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