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State as a required field doesn't show up?

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  • State as a required field doesn't show up?

    Hi,
    Please take a look at this record that's newly created https://na35.salesforce.com/0014100001lbtUUAAY . You can see that under "State" it shows "Select", which comes from the donation form https://urm.org/n/donate-8/. It is a required field. So shouldn't a state value required to be picked and it shouldn't allow "Select" as an option?

    This is the first time I've seen this happened even though our https://urm.org/n/donate-8/ form has been used since last year. Please help. Access has been granted.

    Thanks
    Monica

  • #2
    Good day @mjokiman

    I have forwarded this to our developers to review whats going on. We will get back to you shortly.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      Good day @mjokiman

      One of our developers reviewed the FaaS donate page and concluded that you will need to replace the following element: <option>-- Select --</option> TO <option value="">-- Select --</option>

      Please see:
      Click image for larger version

Name:	State1.jpg
Views:	1
Size:	69.2 KB
ID:	40192

      ​​​​​ Please ask your web page developer to make the above changes in the FaaS form in order to resolve the issue.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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