Hello,
The email autoresponders for donations coming in online that are marked as a tribute gift are not being sent out, though ones for standard donations are. I was hoping someone could take a look since I couldn't see what might be wrong.
I've granted account access, and a sample donation of where that should have occurred but didn't is here: https://na33.salesforce.com/0063900000sSd2z
Many thanks!
The email autoresponders for donations coming in online that are marked as a tribute gift are not being sent out, though ones for standard donations are. I was hoping someone could take a look since I couldn't see what might be wrong.
I've granted account access, and a sample donation of where that should have occurred but didn't is here: https://na33.salesforce.com/0063900000sSd2z
Many thanks!
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