Announcement

Collapse

Information Needed

See more
See less

ConnectProcessUpdate Job constantly running

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • ConnectProcessUpdate Job constantly running

    A client is seeing the apex job "ConnectProcessUpdate" running back to back 13 times every day. It starts aroun 4:30am, and as soon as it finishes it instantly starts again, 13 times over. This usually goes until the 9 or 10 o'clock hour. They are seeing almost every contact record in their database getting modified through this job. Can you confirm if this repetition and constant record modification is expected behavior? Let me know if you need access to the org to look into this. Thanks!

  • #2
    Good day @[email protected]

    Yes, it is expected behavior. You may turn off that by unchecking the box for "Enable Patron Rank" at Analytics under C&P Settings.

    We recommend you to review this KB article before you turn it off: http://help.clickandpledge.com/custo...ticles/2346576

    Hope that helps.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X