Thanks for taking the time to talk today. This is in response to Case # 62962
We have not see any transactions posted to Salesforce since 4/23/2018. This issue is preventing many of our process from occurring, and we are hoping for a quick resolution.
We continue to receive the following emails :
Salesforce Connection Failure
Sorry but we are having problem communicating with your Salesforce account using the provided credentials.
AND
Salesforce Update Failure
Sorry but we are having problem with your Salesforce account.
All settings and connections have been verified, and our C&P installation is up-to-date:
Please know this is an incredibly urgent problem for us, and would appreciate any additional information you can provide. Thanks!
We have not see any transactions posted to Salesforce since 4/23/2018. This issue is preventing many of our process from occurring, and we are hoping for a quick resolution.
We continue to receive the following emails :
Salesforce Connection Failure
Sorry but we are having problem communicating with your Salesforce account using the provided credentials.
AND
Salesforce Update Failure
Sorry but we are having problem with your Salesforce account.
All settings and connections have been verified, and our C&P installation is up-to-date:
Click & Pledge PaaS Class Library | 5.1802020005 [Release Date: 2/9/2018] | Up-to-date | |
Click & Pledge Payment as a Service | 9.1804150104 [Release Date: 4/30/2018] | Up-to-date |
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