Connect Transaction Not Posting to Salesforce

matthew@promise686.org

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Join Date: Aug 2016

Posts: 90
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#1

Connect Transaction Not Posting to Salesforce

04-10-2018, 11:38 AM

We have a transaction from March 7 that did not post to Salesforce (said Error) and every time we click "Post to Salesforce" it ends up with the same error. We need to figure out why it's not posting to Salesforce and get it posted.

Order number = 26033-1803071711162367762
Our Org ID = 00DF00000005zU1
Access has been granted for 7 days
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CnP.Support.AM

C&P Support

Join Date: Nov 2015

Posts: 5931
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#2

04-12-2018, 03:35 AM

Good day @matthew@promise686.org

We noticed that you are many versions behind. While reviewing the issue, if you allow us we will upgrade your instance with latest versions of our apps which may also fix the issue.

Looking forward to hearing back from you.

Regards,
Click & Pledge Support Department

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