Issue Posting "Free" Opportunity to Salesforce

[DNewland]

Org ID 00D1a000000H7JI

Order Number: 37848-180320230602928

We have an event that utilizes coupon codes. The discount from a coupon code makes a $250 team registration free. When the original opportunity came into salesforce the amount was listed as $250 and a related payment record was created for $250. Amanda had me update our C&P Opportunity Settings from [Gross Amount] to [Gross Amount]-[Discount] under Opportunity/Product Amount. We then re-posted the order and now the opportunity isn't created at all. Help please!

[CnP.Support.AM]

Good day @DNewland

Do you want to create the opportunity for Item Amount as well as Discount amount? If yes, then please follow the below settings:



OR

If you would like to create opportunity with $0 amount? If yes, then please follow the below settings:



Hope that helps. Please check and let us know if we can be of any further assistance.