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Issue Posting "Free" Opportunity to Salesforce

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  • CnP.Support.AM
    replied
    Good day @DNewland

    Do you want to create the opportunity for Item Amount as well as Discount amount? If yes, then please follow the below settings:

    Click image for larger version

Name:	Item n discount.jpg
Views:	14
Size:	41.7 KB
ID:	38560

    OR

    If you would like to create opportunity with $0 amount? If yes, then please follow the below settings:

    Click image for larger version

Name:	discount amount.jpg
Views:	13
Size:	44.0 KB
ID:	38561

    Hope that helps. Please check and let us know if we can be of any further assistance.

    Leave a comment:


  • DNewland
    started a topic Issue Posting "Free" Opportunity to Salesforce

    Issue Posting "Free" Opportunity to Salesforce

    Org ID 00D1a000000H7JI

    Order Number: 37848-180320230602928

    We have an event that utilizes coupon codes. The discount from a coupon code makes a $250 team registration free. When the original opportunity came into salesforce the amount was listed as $250 and a related payment record was created for $250. Amanda had me update our C&P Opportunity Settings from [Gross Amount] to [Gross Amount]-[Discount] under Opportunity/Product Amount. We then re-posted the order and now the opportunity isn't created at all. Help please!
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