A standard notification email alerted me to a payment via C&P, but it did not post to Salesforce. I went into CONNECT, found the transaction and clicked Post to Salesforce. CONNECT then indicated it did post to Salesforce and now even gives me a Record ID (but when I look for it, it says it was deleted). In Salesforce C&P Transaction Detail, I now see a record, but it has not created the Opportunity. It seems AMEX presents problems sometimes and my guess this is one of those times. The Order # is 24101-180126073122179
I can of course manually create this transaction, but I don't think that's what you had in mind. What do you recommend?
I can of course manually create this transaction, but I don't think that's what you had in mind. What do you recommend?
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