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We have a transaction in one of our C&P accounts which refuses to post to Salesforce. Usually when we have this problem, resetting the connection with Salesforce and reposting the transaction fixes the problem. This transaction in particular refuses to post. The order # is 35436-1801221211269963582 any help would be greatly appreciated!
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Good day cnpuser
We see the following error when posting:
Do you have a list that the system is having problem with?Regards,
Click & Pledge Support Department
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It looks like we had a Matching/Duplicate rule which was stoping the process form working. Once I disabled that, the transaction was able to go through.
Thank you for your help!Comment
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