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Temporary Contact Error

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  • Temporary Contact Error

    We get the error message below when trying to move our latest new member out of temporary contacts. Kendra Fabry paid for her membership using a C&P advanced checkout page.

    In the hope that you can help, our SF id is 00Dd0000000g4vg and I've granted you login access for 1 week.

    Click image for larger version

Name:	Screenshot 2018-01-12 10.49.44.png
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ID:	37222
    Thank you!

    Suzi

  • #2
    Good day @!SEFAA

    Sorry but the image you have provided is PNG and this forum support JPG. The PNG does not show it in full scale.

    However, we tried to process the temp contact you mentioned and found the below error which is related to NPSP. NPSP is reaching 100 SOQL queries and you will need to review the NPSP Settings in order to resolve the issue.

    Click image for larger version

Name:	NPSP.jpg
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ID:	37262

    Hope that helps.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Thank you. I'll see what I can do on the SF end of things. I appreciate your help.

      Comment

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